At RBD Marketing (“RBD Marketing”, “RBD”, “we”, “us” or “our”), we respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, contact us, submit an enquiry, use our services, interact with our communications or otherwise engage with RBD Marketing.
By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.
Depending on how you interact with us, we may collect different categories of information.
When you contact us, request information, submit a form, request a proposal, communicate with our team or engage our services, we may collect information such as:
Please do not provide sensitive personal information through our website unless it is specifically requested and necessary for a legitimate purpose.
When you visit our website, certain technical information may be collected automatically, which may include:
This information helps us operate, secure, maintain and improve our website and understand how visitors use it.
We may use cookies, pixels, tags, analytics tools and similar technologies to operate our website, remember preferences, understand website usage, measure marketing performance and improve your experience.
Cookies may be provided by us or by third-party service providers.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.
You can manage cookies through your browser settings and, where available, our website’s cookie controls. Disabling certain cookies may affect some website functionality.
We may use personal information for purposes including:
We will only use personal information for purposes that are lawful and appropriate to the relationship and applicable requirements.
Where permitted by applicable law, we may send you information about our services, insights, updates, offers, events or other business communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us directly.
Even if you opt out of marketing communications, we may continue sending essential service, transactional, legal or administrative communications where necessary.
We do not sell your personal information as a standalone commercial product.
We may share personal information where reasonably necessary with:
We require appropriate service providers to handle personal information in accordance with applicable contractual, security and privacy requirements.
Our website and services may integrate with or link to third-party platforms such as Google, Meta, LinkedIn, Microsoft, YouTube, Shopify, WordPress, analytics providers, advertising platforms and other external services.
These platforms may independently collect or process information according to their own privacy policies and terms.
RBD Marketing does not control the privacy practices of third-party platforms. We encourage you to review the privacy policies of any third-party service you use.
Where we provide services to a client, we may process personal information on the client’s behalf as part of those services.
For example, this may include information associated with advertising campaigns, website analytics, lead-generation activities, CRM systems, customer interactions or other marketing activities.
Where RBD Marketing processes personal information on behalf of a client, the applicable client agreement and any required data-processing terms may define the parties’ respective responsibilities.
The client remains responsible for ensuring that it has an appropriate legal basis and necessary permissions for personal information it instructs us to process, where applicable.
Depending on the nature of the processing and the law applicable to it, we may process personal information based on consent, contractual necessity, legitimate or lawful purposes, compliance with legal obligations, or other permitted grounds.
Where consent is required, we will seek it in an appropriate manner.
Where processing is based on consent, you may withdraw that consent where permitted by applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Our processing practices will be updated as necessary to reflect applicable data-protection requirements.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Retention periods may vary depending on the type of information, purpose of processing and applicable legal or contractual requirements.
When information is no longer required, we may securely delete, anonymize or otherwise dispose of it in accordance with applicable requirements.
We take reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Accordingly, while we take appropriate precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
Depending on the services and technology providers we use, personal information may be processed or stored in countries outside your place of residence.
Where personal information is transferred or accessed across jurisdictions, we will take steps required under applicable law to support appropriate protection of that information.
Third-party service providers may also process information in their own jurisdictions subject to their respective privacy terms and legal requirements.
Depending on where you live and the law applicable to you, you may have rights relating to your personal information, which may include the right to:
These rights are subject to applicable laws, exceptions and verification requirements.
To exercise a privacy right or raise a privacy concern, contact us using the details provided below.
Information you provide through email, contact forms, telephone calls, social media, messaging services or other communications may be processed for the purpose of responding to your request, maintaining the business relationship and providing relevant services.
Please avoid sending passwords, payment-card details, confidential credentials or other highly sensitive information through unsecured communication channels unless specifically requested through an appropriate secure process.
Our website may contain links to external websites, applications or services.
These websites are operated independently and may have their own privacy policies.
RBD Marketing is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.
We encourage you to review this page periodically.
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.
RBD Marketing
Website: www.rbdmarketing.ca
Email: support@rbdmarketing.ca
We will take reasonable steps to review and respond to privacy-related requests in accordance with applicable law.
